Terms and Conditions | Eventless Ltd

TERMS AND CONDITIONS

Last Updated: 5th December 2025

1. AGREEMENT TO TERMS

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Eventless Ltd ("EL," "we," "us," or "our"), concerning your access to and use of our website at http://eventless.co.uk (the "Site"), our mobile application Eventless (the "App"), and any other related services (collectively, the "Platform").

You agree that by accessing the Platform, you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE PLATFORM AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental Documents: Our Privacy Policy and any other policies or operating rules posted on the Platform are hereby incorporated by reference. We reserve the right to make changes to these Terms at our sole discretion. We will alert you about any changes by updating the "Last updated" date. You waive any right to receive specific notice of each change and are responsible for reviewing the Terms to stay informed. Your continued use of the Platform after the revised Terms are posted constitutes your acceptance of the changes.

Eligibility: The Platform is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Platform.

2. DEFINITIONS AND PLATFORM ROLES

The General Provisions under Section A apply to all users of the Platform (each a "Visitor"). Registered users are referred to as "Members".

· Client ("Broker"): If you use the Platform to source, book, or pay for event-related services, you are acting as a "Client". Section B contains additional terms that apply to you.

· Supplier ("Supplier"): If you use the Platform to advertise, offer, and provide event-related services, you are acting as a "Supplier". Section C contains additional terms that apply to you.

· EL as Supplier: Eventless Ltd may also act as a Supplier on the Platform. When you contract directly with EL for Event Services, Section D contains the additional terms that govern that direct agreement.

· Event Services: This encompasses all services related to the planning, execution, and management of events, including but not limited to: logistics, transport, staffing, venue sourcing, equipment hire, catering, entertainment, activations, decor, floral design, audiovisual production, security, and coordination.

Sections B, C, and D apply in addition to Section A, as relevant to your role and activities.

SECTION A: GENERAL PROVISIONS (APPLICABLE TO ALL)

A1. About Us & Platform Nature

1.1 Operator: The Platform is operated by Eventless Ltd, registered in England and Wales (Company No. 16665061), with its registered office at 305 Washington Building, Deals Gateway, London, SE13 7SE. VAT No. 502608327.

1.2 Contact: solutions@eventless.co.uk | 07766553467.

1.3 Marketplace Role: The Platform is a neutral online marketplace that enables Members to connect and contract directly with each other for Event Services (forming an "Event Agreement"). EL is not a party to any such Member-to-Member Event Agreement, except when EL itself is acting as the contracted Supplier pursuant to Section D. Members contract at their own risk and are solely responsible for negotiating, executing, and fulfilling their agreements, including compliance with all applicable laws (e.g., Data Protection, health and safety).

1.4 Third-Party Links: We are not responsible for the content, accuracy, or availability of any third-party sites linked to our Platform.

A2. User Representations & Registration

2.1 By using the Platform, you represent and warrant that:

(1) All registration information is true, accurate, current, and complete.

(2) You will maintain the accuracy of this information and update it promptly.

(3) You have the legal capacity and agree to comply with these Terms.

(4) You are at least 18 years old.

(5) You will not access the Platform through automated or non-human means (e.g., bots, scripts).

(6) You will not use the Platform for any illegal or unauthorised purpose.

If you provide untrue information, we may suspend or terminate your account.

2.2 Registration & Validation: To become a Member (as an individual or business "Applicant"), you must submit a request and warrant your legal capacity, age, and that you have not had a previous registration suspended. Businesses warrant the registering User has authority to bind them. EL may require validation documents (e.g., proof of insurance, business licence) and has sole discretion to accept or reject any application. Members must keep all information and documents up-to-date.

2.3 Login Details: You must keep your password and login details confidential and are responsible for all account activity. You are responsible for the compliance of any employees or agents ("Users") you authorise to use the Platform on your behalf. We may remove or change a username we deem inappropriate, obscene, or objectionable.

A3. Intellectual Property Rights

3.1 Our IP: We own or license all intellectual property (IP) in the Platform, including all source code, databases, software, designs, audio, video, text, photographs, graphics, and trademarks ("Content and Marks"). Our IP is protected by law and is provided "AS IS" for your personal, non-commercial, or internal business use via the Platform only.

3.2 Your Licence: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to: (i) access the Platform; and (ii) download or print a copy of any portion of the Content to which you have properly gained access, solely for your authorised use.

3.3 Restrictions: No part of the Platform, Content, or Marks may be copied, reproduced, aggregated, republished, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

3.4 Your Submissions (Feedback): By sending us questions, comments, suggestions, ideas, or feedback ("Submissions"), you agree to assign all intellectual property rights in them to us. We may use and disseminate them for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You warrant your Submissions are original, non-confidential, and do not breach any third-party rights or these Terms. You are solely responsible for your Submissions.

A4. Acceptable Use & Prohibited Activities

4.1 You may not access or use the Platform for any purpose other than that for which we make it available. The Platform may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

4.2 As a user, you agree not to:

* Systematically retrieve data to create a collection, compilation, database, or directory.

* Trick, defraud, or mislead us or other users.

* Circumvent, disable, or interfere with security-related features of the Platform.

* Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Platform.

* Use information from the Platform to harass, abuse, or harm another person.

* Use the Platform in a manner inconsistent with any applicable laws or regulations.

* Engage in unauthorised framing of or linking to the Platform.

* Upload viruses, Trojan horses, or other malicious material, or spam.

* Engage in any automated use of the system, such as using scripts or data mining tools.

* Interfere with, disrupt, or create an undue burden on the Platform or its networks.

* Harass, annoy, intimidate, or threaten any of our employees or agents.

* Use the Platform as part of any effort to compete with us.

* Decipher, decompile, disassemble, or reverse engineer any of the Platform's software.

* Use a buying agent or purchasing agent to make purchases on the Platform.

* Make any unauthorised use of the Platform, including collecting usernames/email addresses for unsolicited communication.

A5. Subscriptions, Fees & Payment

5.1 Subscription Fees: Members pay Subscription Fees as per their chosen package. Fees are due in full, without deduction or set-off, by the invoice due date.

5.2 Billing & Renewal: Your subscription will continue and automatically renew unless cancelled. You authorise us to charge your payment method on a recurring basis without prior approval for each charge, until you cancel.

5.3 Cancellation: You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. No refunds are provided for partial periods.

Cancellation of your subscription does not automatically terminate or cancel any Bookings you have already made for Event Services. However, if you have received discounted pricing on any Bookings as a benefit of your subscription status, and you cancel your subscription before the completion of those booked Event Services, you acknowledge and agree that:

The discounted pricing applied to those Bookings is contingent upon your active subscription status;

Upon subscription cancellation, any such discounted Bookings may be subject to re-pricing at the Supplier's standard rates;

You must contact the relevant Supplier(s) directly to renegotiate the pricing for any outstanding Bookings;

The Supplier has no obligation to honour the previously discounted pricing and may require payment of the difference between the discounted rate and their current standard rate as a condition for continuing with the Event Services.

5.4 Fee Changes & Late Payment: We may change Subscription Fees with notice. Continued use constitutes acceptance. Late payments may incur interest and we may suspend access until payment is made in full.

A6. User-Generated Content

6.1 If the Platform allows you to post content ("Contributions"), you retain full ownership but grant us a licence to use them. You warrant your Contributions are lawful, non-infringing, and comply with our content standards. We are not liable for statements in your Contributions. You are solely responsible for them.

A7. Platform Management, Modifications & Availability

7.1 We reserve the right, but not the obligation, to: (1) monitor the Platform for violations; (2) take appropriate legal action; (3) refuse, restrict, or disable access to any user or content; (4) remove files or content excessive in size or burdensome; (5) otherwise manage the Platform to protect our rights and property.

7.2 We may change, modify, or remove contents of the Platform at any time without notice. We do not guarantee uninterrupted availability and are not liable for any interruption, modification, or discontinuance.

A8. Privacy & Data Protection

8.1 You agree to be bound by our Privacy Policy. The Platform is hosted in the UK. By using it, you consent to your data being transferred to and processed in the UK.

8.2 Both Members and EL shall comply with applicable Data Protection Laws. Where Members exchange personal data via the Platform for Event Services, they are independent data controllers. EL acts as a data processor for such data stored on the Platform, as detailed in our Privacy Policy.

A9. Term, Suspension & Termination

9.1 These Terms remain in effect while you use the Platform. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE PLATFORM TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF THESE TERMS. We may terminate your use or delete your account and any content at any time, without warning.

9.2 If we terminate your account, you are prohibited from registering a new account under your name or a third party's name.

9.3 Specific grounds for suspension/termination include, but are not limited to: provision of false information, fraudulent use, breach of our policies, or engaging in money laundering or other serious offences.

9.4 If your account is terminated (whether by you or by us), and you have outstanding Bookings that were made at discounted rates contingent upon your subscription or membership status, those Bookings are subject to the following:

Any discounted pricing previously agreed is voided upon termination;
The relevant Supplier(s) may, at their discretion, either cancel the Booking entirely or offer to continue the Event Services at their current standard rates;
You are responsible for contacting each Supplier directly to negotiate new terms for any outstanding Bookings;
We are not responsible for any price increases, renegotiations, or cancellations that result from the termination of your account.

A10. Disclaimer of Warranties & Limitation of Liability

10.1 DISCLAIMER: THE PLATFORM IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT. WE ASSUME NO LIABILITY FOR (1) ERRORS OR INACCURACIES, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE, (3) UNAUTHORISED ACCESS TO OUR SERVERS OR YOUR DATA, (4) INTERRUPTIONS, (5) BUGS OR VIRUSES, OR (6) ANY LOSS FROM CONTENT POSTED VIA THE PLATFORM.

10.2 LIMITATION OF LIABILITY: IN NO EVENT WILL WE, OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRIOR TO THE CAUSE OF ACTION ARISING. NOTHING HEREIN LIMITS LIABILITY FOR DEATH, PERSONAL INJURY, FRAUD, OR ANY LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

A11. Indemnification

11.1 You agree to defend, indemnify, and hold harmless EL, its subsidiaries, affiliates, and all respective officers and employees, from any loss, damage, liability, claim, or demand (including legal fees) arising from: (1) your use of the Platform; (2) your breach of these Terms; (3) your breach of your representations/warranties; (4) your violation of a third party's rights; or (5) any harmful act toward another user.

A12. Governing Law & Dispute Resolution

12.1 Governing Law: These Terms are governed by the laws of England and Wales.

12.2 Informal Negotiations: Parties agree to attempt to resolve disputes informally for at least 30 days before initiating arbitration.

12.3 Binding Arbitration: Any unresolved dispute shall be finally settled by binding arbitration in London, UK, under the Arbitration Rules of the European Court of Arbitration, by one arbitrator. The language is English. Arbitration is on an individual basis; class actions are not permitted.

12.4 Exceptions: Disputes seeking to enforce or protect intellectual property rights, or seeking injunctive relief, may be brought in the courts of England and Wales, to which both parties submit to the non-exclusive jurisdiction.

A13. General Provisions

13.1 Entire Agreement: These Terms, including the applicable Supplemental Section (B, C, or D), and any incorporated policies constitute the entire agreement between you and us regarding your use of the Platform and/or any Event Services provided by EL.

13.2 Severability: If any provision is found unenforceable, it is severed without affecting the remainder.

13.3 Assignment: We may assign our rights and obligations at any time.

13.4 Force Majeure: We are not liable for delays caused by events beyond our reasonable control.

13.5 Electronic Communications: You consent to receive communications from us electronically.

13.6 No Waiver: Our failure to enforce a right is not a waiver of that right.

13.7 No Agency: Nothing creates a joint venture, partnership, employment, or agency relationship.

SECTION B: SPECIFIC TERMS FOR CLIENTS (BROKERS)
(Applies when you use the Platform to book Event Services from third-party Suppliers)

B1. Booking Process with Third-Party Suppliers

1.1 You may post a project request or make a direct booking enquiry with a Supplier.

1.2 Suppliers may submit proposals or quotes ("Quotes"). Your acceptance of a Quote, or mutual agreement on terms, creates a "Booking" and forms a binding Event Agreement directly between you and the Supplier.

1.3 EL is not a party to this agreement (except as stated in Section D). We do not check the details of your request, Quotes, or Bookings. You are solely responsible for verifying all service details, scope, timelines, and costs before committing.

1.4 You are responsible for paying the Supplier as per the agreed payment terms in the Event Agreement.

B2. Client Obligations

2.1 All information you provide must be accurate and relate solely to the Event Services required.

2.2 You are prohibited from:

* Posting requests or making Bookings on behalf of others without their authorisation.

* Posting requests for unlawful services.

* Using Supplier contact information obtained via the Platform for direct marketing or disclosing it to third parties without consent.

* Including external links or unrelated advertisements in Platform communications.

B3. Suspension & Termination

3.1 Upon termination of your access, you remain liable for payment for all Bookings confirmed before the termination date.

B4. Subscription-Based Discounts and Cancellation

When you book Event Services at discounted rates that are specifically tied to your subscription or membership status with EL:

You acknowledge that such discounts are conditional upon maintaining an active subscription throughout the duration of the booked Event Services;
If you cancel your subscription before the completion of booked Event Services, any applicable discounts are immediately forfeited;
The Supplier reserves the right to require payment of the difference between the discounted price and their current standard rate for the services;
You must proactively contact the Supplier to discuss continuation of services under revised pricing terms;
Failure to reach agreement with the Supplier may result in cancellation of the Booking, subject to any cancellation fees outlined in your Event Agreement.

SECTION C: SPECIFIC TERMS FOR SUPPLIERS

(Applies when you use the Platform to offer and provide Event Services as a third-party Supplier)

C1. Booking Process with Clients

1.1 You may submit a Quote in response to a Client's request or agree to terms for a direct booking.

1.2 The Client's acceptance of your Quote, or mutual agreement on terms, creates a "Booking" and forms a binding Event Agreement directly between you and the Client.

1.3 EL is not a party to this agreement. We do not check the details of requests or Quotes. You are solely responsible for ensuring your Quotes are accurate, complete, and that you can fulfil the service as described.

1.4 You are responsible for performing the Event Services professionally, safely, and in accordance with the Event Agreement and all applicable laws.

C2. Supplier Obligations

2.1 You must comply with all EL policies and maintain any required insurance, licences, and qualifications.

2.2 You are prohibited from:

* Circumventing the Platform to solicit or accept payment from a Client contacted through the Platform for a service booked through the Platform.

* Subcontracting any part of a Booking without the Client's prior written consent.

* Using Client contact information for direct marketing or disclosing it to third parties without consent.

* Including external links or advertisements for unrelated services in Platform communications.

C3. Additional Warranties

3.1 You warrant that you have the necessary skills, qualifications, insurance, and legal right to provide the Event Services you advertise, and that your listings do not infringe any third-party rights.

C4. Suspension & Termination

4.1 Upon termination of your access, you must fulfil all Bookings confirmed before the termination date.

SECTION D: TERMS FOR SERVICES PROVIDED DIRECTLY BY EVENTLESS LTD
(This section applies only when you, as a Client, contract directly with Eventless Ltd for the provision of Event Services, as indicated on the Platform or in a separate written agreement. In this scenario, EL is acting as your "Supplier".)

D1. Direct Contracting with EL

1.1 When you engage EL to provide Event Services, a separate "EL Service Agreement" is formed directly between you and EL. This EL Service Agreement is incorporated into and governed by these Terms, specifically this Section D.

1.2 The specific scope of work, deliverables, timelines, and fees for the Event Services will be as described in the project quote, proposal, or statement of work issued by EL and accepted by you (the "Service Order").

1.3 In the event of any conflict between a provision in a Service Order and these Terms, the Service Order shall prevail only with respect to the specific commercial terms (scope, price, schedule) and only to the extent of the conflict. All other terms herein shall govern.

D2. Payment Terms for EL Services

2.1 Fees for EL’s services shall be as set out in the applicable Service Order. Unless otherwise stated, EL may require a deposit to commence work.

2.2 Invoices are due within the period specified in the Service Order (typically 14-30 days). Late payments may be subject to interest charges.

2.3 All amounts are exclusive of VAT, which will be added at the prevailing rate.

D3. Performance by EL

3.1 EL warrants it shall perform the Event Services with reasonable skill, care, and diligence, in accordance with generally accepted industry standards.

3.2 EL will comply with all applicable laws and regulations in the performance of its services.

3.3 Any timelines provided are estimates and subject to change due to factors outside EL's reasonable control. EL will make reasonable efforts to notify you of any significant delays.

D4. Client Responsibilities (When Working with EL)

4.1 You agree to provide EL with timely information, decisions, materials, and access as reasonably required for EL to perform the services.

4.2 You are responsible for ensuring all information, materials, and approvals you provide are accurate, complete, and do not infringe any third-party rights.

4.3 Delays caused by your failure to meet these responsibilities may impact timelines and/or result in additional charges.

D5. Intellectual Property in EL's Work Product

5.1 Background IP owned by either party prior to the engagement remains the property of that party.

5.2 Upon full payment of all fees due, EL grants you a perpetual, non-exclusive licence to use the final deliverables created specifically for you under the Service Order (the "Work Product") for the purpose for which they were created.

5.3 EL retains ownership of all pre-existing methodologies, tools, templates, and know-how, and the right to use any non-confidential, generalized learning from the engagement.

D6. Limitation of Liability for EL Services

6.1 Notwithstanding clause A10, and to the fullest extent permitted by law, EL's total aggregate liability to you for all claims arising out of or related to an EL Service Agreement, whether in contract, tort (including negligence), or otherwise, shall be limited to the total fees paid by you to EL under the specific Service Order giving rise to the claim.

6.2 This clause D6 sets out your sole and exclusive remedy for any failure by EL in the performance of its direct services.

D7. Termination of EL Services

7.1 Either party may terminate a Service Order for material breach by the other party upon 30 days' written notice, provided the breach is not cured within that period.

7.2 Upon termination for your breach, EL shall be entitled to payment for all work completed and expenses incurred up to the date of termination.

7.3 If EL terminates for its convenience, it will refund any pre-paid fees for services not yet rendered.

D8. Subscription-Linked Pricing

If we have provided you with discounted pricing for Event Services based on your subscription status with our Platform:

Such discounted pricing is contingent upon your subscription remaining active until the completion of the Event Services;
If you cancel your subscription before we have completed the Event Services, we reserve the right to:
1. Adjust the remaining fees to our standard rates, and invoice you for the difference; or
2. Terminate the Service Order, subject to any costs incurred up to the date of termination.
We will notify you of any pricing changes following subscription cancellation and provide you with the option to either:
1. Continue the services at the adjusted rate; or
2. Cancel the remaining services, subject to payment for work completed.

To resolve a complaint or for further information, please contact us at:

Eventless Ltd

305 Washington Building

Deals Gateway,

London, SE13 7SE

United Kingdom

Phone: 07766553467

Email: solutions@eventless.co.uk